GENERAL INFORMATION

Delivery charges varies on Location of the buyer visit www.orijoo.ng/delivery-charges for more details on Delivery Charges

For Orders within Lagos is same-day delivery while Orders outside Lagos is  1-3 working Days

  • Once you have found your preferred product, just click  add to cart button below the item :  • Select a preferred size , qnty and color  and then click on ‘buy now’, to add this product into your cart.
    • Kindly click on Register  located at the top right end of our homepage.

PAYMENT INFORMATION

  • Orijoo Fashion Mall  has three payment options to choose from: Pay on Delivery or prepay via Direct Bank Transfer, Paystack  debit card or Mastercard etc . When you place your order on our website, these options are displayed and you can choose an option that is suitable for you.
  • Our prices have already been discounted to make them as competitive as possible. The prices are not negotiable.
  • Yes, we use ‘Secure Socket Layer’ (SSL) technology to encrypt your payment card to ensure your details are safe.

RETURN INFORMATION

  • We currently have a returns policy of 3 days from the date of delivery to return the product(s) and this applies to all fashion products. If you are dissatisfied with any product you receive, you can request for a replacement or refund as long as it meets our conditions.
  • You can return this product to us; as long as it is in the same state it was delivered. If it is within our 3 days return policy timeline, (and it does not fall under the category of products not eligible for return) we will accept this return.
  • Please call or send us an email to schedule a retrieval of the item. For the item to be returned, it must be in an ‘as new’ state with all the seals and tags intact. We will work on retrieving this product and processing a refund or new order once this claim is validated, as long as it is within our 3 days returns policy.
  • We hope you’ll love every orijoo.ng purchase you make. But if you ever need to return an item, you can do so within  3 days from the delivery date.

SHIPPING/DELIVERY

  • We are online mall, with its administrative office in Lagos. However, you place an order we deliver to you anywhere in Nigeria.
  • Absolutely, we deliver Nationwide, all that is required of you is to input a direct address to us and you will get your package in a few days.
  • Orijoo.ng offers delivery services because of the goal of convenience.Meanwhile We do  encourage our customers to come to our  Pickup Station  .visit www.orijoo.ng/pick-up-station
  • We hope you’ll love every orijoo.ng purchase you make, to track your Order kindly visit www.orijoo.ng/track-order and  provide your Order Number sent to your email after checking out and provide your valid email address